“Many didn’t even know our shop existed until a recommendation for piercing. We’ve been able to engage with clients in an entirely new way, deliver our strong marketing message and provide a service that wasn’t available in the town. We’re seeing clients peruse the store and identify wish lists for Christmas. It’s all very encouraging. Our preference is for second and cartilage piercings and we’ll only pierce ears of children if they are old enough to ask for it and show excitement.”

David Rodger Sharp

How you found training, support, pos etc
The Service that Inverness offer is second to none in every way. No matter what we ask nothing is too much trouble. Their Point of Sale material is high end affordable luxury which best fits the profile of our offering here at Matthew Stephens.
 
The training was very detailed and most beneficial preparing us with everything that we need to know to offer the best piercing service and experience in the region.
They guided us through every step of the way.

Matthew Stephens

“When the team first suggested it during one of our strategy meetings, I wasn’t too keen, as I didn’t think it was particularly ‘luxury’ or in-demand. It wasn’t as straightforward as I’d expected – we had to apply for a premises license and individual operator license and have a council inspection. “But once we had those, the amazing team at Connoisseurs and Inverness Provided in-store training. The girls had already been booking appointments and before we even had the equipment to Pierce, we had 15 booked.”

David Rodger Sharp